Cancellation policy

Right of revocation

In order to exercise your right of revocation you have to inform us, danhag, Ingenieurbüro Gornicki, Zur alten Börse 77, 12681 Berlin, by a clear statement (for ex. per letter sent through the post office or per e-mail) about your decision to revoke this contract.

You can use the enclosed sample form, however, it is not mandatory. To comply with the revocation period, the sending of the notification about the exercise of the right of revocation before the expiry of the revocation period is sufficient.

Consequences of the revocation

If you revoke this contract we have to repay all payments we have received from you, incl. delivery costs, immediately and not later than within fourteen days beginning on the reception of notice of your revocation of this contract.  For this repayment we use the same means of payment that you have used for the original transaction, unless another agreement with you; no fees for the repayment will be charged to you in any case. We can refuse the repayment until reception of the returned goods or until you prove that you have returned the goods, depending on the earlier time. You have to return or hand over the goods to us, danhag, Ingenieurbüro Gornicki, Zur alten Börse 77, 12681 Berlin, immediately and in any case not later than within fourteen days, beginning on the day when you inform us about the revocation of this contract. The delay is met if you send the goods prior to the end of a fourteen days delay. You bear the resulting costs for the return of the goods. A possible loss of value of the goods has to be paid by you only if this loss of value is caused by a handling of the goods which is not required for the testing of their conditions, properties and functioning.

End of the revocation instruction

If you want to revoke the contract you can use the following revocation form.
Please fill in the form and send it back to us:

Postal address

Ingenieurbüro Gornicki
Zur alten Börse 77
12681 Berlin

E-mail address

Sample revocation form

I herewith revoke the contract concluded by me about the purchase of the following goods.

Ordered on:

Received on:

Invoice number:

Name of consumer:

Address of consumer:

Signature of consumer
(only in case of notification on paper)